Important Information Regarding COVID-19 Virus
July 10, 2020 – Unfortunately, due to the spike in COVID-19 cases in our area, Wellpet has changed back to only offering curbside service and are limiting our appointments to seeing sick patients only.
We are asking that you please postpone scheduling or walking in with pets in need of their annual vaccines or general consultations until late July/early August. At that time, we hope to be able to resume accommodating all patients.
We are terribly sorry for any inconvenience, thank all of our loyal clients for your patience and understanding and hope that you stay safe and healthy!
Please note that even when using curbside service, we require that ALL CLIENTS WEAR A MASK when conversing with our staff. If possible, please utilize our online pharmacy for prescription medication and food refills. Thank you!
Important Note Regarding Online Prescriptions
Wellpet Humane’s policy regarding online pharmacies has been in place since November 1, 2015 when we ceased to communicate with any online pharmacy other than our own. We are happy to provide a written outsource prescription form that you can then mail to any online pharmacy you wish to use. We completely understand that by the year 2020 it seems like we should easily be able to call or fax in these approvals for you, however, our busy pharmacy staff must stay dedicated to filling the MANY in-house prescriptions, prescription refills and refill requests we receive from our own online pharmacy daily. Due to the unorganized fashion that many of these online companies operate, one simple request can take up a large portion of staff time for something that our hospital makes zero revenue from to help pay for that overhead. When we receive 50-100 requests per day, you can imagine we cannot afford to pay our staff to work on something all day that fails to contribute toward our revenue. Our mission here at Wellpet has always been to offer top quality veterinary care at the most affordable prices possible. Our mission is to end “economic euthanasia”.
Although our own in-house and online pharmacy prices may not always be the absolute lowest, please understand that the sales of our pharmaceuticals help subsidize the cost of other services at our clinic and help keep your costs as low as possible. We can also verify that when ordering from our own pharmacy, you are receiving safe, ethically acquired products directly from one of the most reliable veterinary distributors in the United States. Any other online orders will be between you as the pet owner and the online pharmacy; we will not provide information to the pharmacy on a client’s behalf. All of the well-known online pharmacies have notes on our account that indicate that we do not communicate with them. They have since 2015 and we regularly check in to be sure they still have it since they continuously send us requests without notifying our clients that no response will be given.
We truly appreciate your understanding in this matter. Please help support WellPet Humane by keeping your business with us!