When you are experiencing an illness, injury or emergency with your pet, we provide the compassionate care your pet needs. We know that it is sometimes difficult to determine if your pet is in crisis, which is why we encourage you to call and speak with one of our medical team members. Our trained staff can answer your questions, ease your mind, and provide information that will help you make a decision regarding your pet’s medical care. To read signs of pet illness click here.
Sick pets with an urgent need for treatment are seen on a walk-in basis Monday through Saturday at 8:00 a.m. sharp. At that time we will determine the priority of the patients’ treatments based on the severity of their condition. There are a limited number of walk-in appointments available. You may also call to schedule an appointment for your sick pet as well. Keep mind that due to the volume of patients we see on a daily basis that it may be several days before we have an available appointment. A $25 non-refundable deposit is required to secure your appointment slot. This deposit is used towards your visit.
After 4 p.m. please take your pet to The Animal Emergency Center of Sandy Springs near I-285 and Roswell Rd. Dr. Biddle and his staff provide overnight, weekend and holiday emergency care. Their address is 228 Sandy Springs Place, NE
Sandy Springs, GA 30328. The phone number is (404)252-7881.
Once you decide to bring your pet in for emergency treatment, make sure you know where you’re going and how to get your pet there safely. If you have any questions about directions or how to move your ill or injured pet, call the hospital and ask.
Most importantly, remember to trust your instincts. You know and love your pet, and you have the right to be worried if something seems wrong. Emergency veterinary professionals are there for you, never hesitate to call.
Use a Pet Carrier or Leash
Please keep your pet—and everyone else—as safe as possible. Please use a carrier if you’re bringing in a cat or a leash if you’re bringing in a dog. If you do not have a leash or carrier, we will provide one for you prior to your entrance into the hospital. Carboard cat carriers are $5.00.
Drive Safely
You’ll be safer, and it will minimize the stress on your injured or sick pet. Most of all, breathe! We understand that it’s a stressful time. We’ll do all we can to make you and your pet comfortable.
Assessment and Triage
Your pet will immediately be triaged, and depending on their condition, you and your pet will either be seen by one of our veterinarians in an examination room, or in the event of a potentially life-threatening emergency your pet will be immediately taken to our treatment area to be assessed by our medical team. We have limited resources. In some cases we may have to refer you to a specialized practice that is better equipped to handle your pet’s critical needs.
Wait Times
Pets are treated based on the seriousness of their condition and arrival time. Pets that are stable will be examined by a doctor as time permits.
Fees
Because there is a lot of time in examining a sick pet, the fee for an emergency situation is $60.00.
