Pet Owner Resources
Thank you for choosing WellPet Humane to care for the pets you love. We are confident that you will be impressed with our progressive facility, our extensive range of available services and the professionalism of our doctors and staff. We love animals and want to see them healthy and bonded with their owners. We are dedicated to providing excellence in small animal care and customer service. Our clinic strives for excellence in veterinary medicine.
To expedite check in for your first appointment, please bring your pet’s previous medical history including vaccines. If your first visit to WellPet Humane exceeds your expectations, we invite you to share this experience with family and friends. That is how we grow.
What to Expect
- Arrival Time: We are a very busy clinic. It is very important that you arrive on time for your appointment. If you are late you will be treated as a walk-in and we will do our best to work you in, but there are no guarantees. The best advice is to plan to arrive a few minutes before your appointment. This will give us time to handle your paperwork or collect any additional information we may need.
- Paperwork: All new clients at our vaccine clinic will need to complete some paperwork to provide us with important information about you and your pet. If your pet is sick and needs an appointment, we will obtain that information over the phone when we schedule the appointment.
- Exam Room: After you check in with our receptionists, the technician will meet with you to get a complete medical history. The doctor will then evaluate your pet’s condition. The doctor and technician may also perform a more thorough examination of the pet away from the examination room in our treatment area. Upon completion, our team should be able to provide you with an assessment of your pet’s treatment options, plans and an estimated cost range.
- Estimates: All of our clients will receive a cost estimate and must agree to the services and fees before they are given.
Payment is required at the time services are provided. WellPet accepts cash, MasterCard, Visa, American Express and Discover Card. We also accept CareCredit. We do not accept checks. Anyone that leaves without payment will be subject to police apprehension and arrest.